Terms of service

This website is operated by Alden Mercier. Throughout the site, the terms “we”, “us” and “our” refer to Alden Mercier . Alden Mercier offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform allowing us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country (18 in the UK), or that you are the age of majority and you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any unlawful or unauthorised purpose nor violate any laws in the UK, including copyright regulations. You must not transmit any destructive code such as viruses or malware. A breach of any of these terms may result in immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason. Your content (excluding payment information) may be transferred unencrypted over various networks and modified to meet technical requirements. Payment information is always encrypted.

You agree not to copy, sell or exploit any part of the service without written permission. Headings in this agreement are for convenience only.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is inaccurate, incomplete or outdated. Any reliance on the material is at your own risk. We may change the contents at any time, but we are not obligated to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices and products are subject to change without notice. We may discontinue or modify the Service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities. Products are subject to our Returns Policy. We do our best to display accurate product images and colours, but we cannot guarantee how they will appear on your device.

We reserve the right to limit or refuse sales to specific individuals, regions, or jurisdictions. All product descriptions and pricing are subject to change without notice. We do not guarantee product quality or error-free services.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, per household, or per order. You agree to provide accurate and up-to-date information for purchases.

For details, please refer to our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools, which are provided “as is” without any warranties or endorsement. Use at your own risk. Future services or tools added to the website will also be subject to these Terms.SECTION 8 – THIRD-PARTY LINKS

Some content, products or services may link to third-party websites. We are not responsible for any third-party content, services or transactions. Please review their terms and policies before use.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

By submitting feedback, ideas, or materials to us, you agree that we may use them without restriction. We are not obligated to maintain comments in confidence or to compensate you.

You are solely responsible for any comments you make and their legality, including respecting third-party rights.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, which can be found on our website.

SECTION 11 – ERRORS AND INACCURACIES

Occasionally, information on our site may contain typographical or pricing errors. We reserve the right to correct any inaccuracies and update or cancel orders if needed.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for:

  • Unlawful purposes;
  • Violating UK laws or third-party rights;
  • Transmitting malware or harmful code;
  • Spamming or scraping;
  • Discriminatory, defamatory or obscene activity.
  • We reserve the right to terminate access for prohibited use.

SECTION 13 – WARRANTIES & LIABILITY

We do not guarantee uninterrupted or error-free service. Products and services are provided “as is” without warranties of any kind. We are not liable for any direct, indirect, or consequential damages related to your use of the service or products, except where required under UK consumer law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold Alden Mercier and its partners harmless from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful, void, or unenforceable, the rest will remain in effect.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either party. We may suspend or terminate your access for any breach, and you will remain responsible for amounts due up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies or rules posted on this site, constitute the entire agreement between you and Alden Mercier and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website after any changes constitutes acceptance of those changes.


If you have any questions about these Terms, please contact us at:
support@aldenmercer.co.uk