Shipping policy

Thank you for shopping with us! We strive to deliver your items as quickly as possible. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1-3 business days. Once your order is processed, you'll receive a confirmation email with tracking information.

 

Shipping Times

• United Kingdom: Shipping is free for all UK customers, with an estimated delivery time of 7 business days.
• International: Shipping times vary by location. While we aim to deliver within 10-15 business days, please allow extra time for international orders due to possible customs delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress.

 

Additional Information

• We are not responsible for delays caused by the postal service or customs.
• Shipping times are estimates and may vary.

If you have any questions or concerns about your order, feel free to reach out to our customer service team at support@aldenmercer.co.uk.